Dear MEDOC customer,
Although the world continues to be challenged by the pandemic, we continue to see increasing signs of recovery, along with a renewed interest in people looking to travel beyond their own borders. With that in mind, we are pleased to share an update on MEDOC and your travel coverage.
Additional 4 months coverage
Given the exceptional travel circumstances, we’re extending the term of your MEDOC Base Plan for a total of 4 months at no additional charge. Your current MEDOC policy will now provide coverage until December 31, 2020. This extension is effective immediately. Should you be planning to travel this fall and require coverage for a trip that is longer than your base plan please call us to purchase the additional days needed.
Please carefully review the details of the modifications to your MEDOC Travel policy, which can be downloaded, printed, and saved by clicking here.
Medical Coverage for Travel NOW
We are also pleased to announce that although travel advisories may still be in place, your MEDOC policy will now provide coverage for travel outside Canada with the exception of claims directly or indirectly related to COVID-19 or any other specific local travel advisory that is issued by the Government of Canada and in effect at the time (for example, areas of conflict in the Philippines).Travel within Canada is also still covered as our provincial borders gradually begin to open for all Canadians.
Trip Cancellation and Interruption coverage remains in place, and is currently available for COVID-19 related cancellations if your trip was booked prior to the travel advisories being issued; however it is not likely to be available for existing or future travel bookings as of January 1, 2021.
MEDOC Reissue for 2021
Because of the coverage extension during 2020, your annual MEDOC reissue documentation will now be sent in November for a new policy term of January 1 to August 31, 2021. While we are finalizing our terms for the January 1, 2021 renewal, our plan remains to provide industry-leading coverage.
Our intention is to provide coverage for medical emergencies including COVID- 19 once travel advisories are lifted, as well as continue to provide non-COVID- 19 related coverage should advisories remain in place or be reinstated. At this point, Trip Cancellation and Trip Interruption coverage related to COVID-19 is not likely to be available for existing or future travel bookings as of January 1, 2021.
Our hope is that with more time we will have more certainty and stability within the Travel industry and we’ll all be able to benefit from our industry-leading MEDOC travel insurance in the future.